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12. Bullying, Threats & Intimidation — patientsafe

If patient safety is to improve healthcare needs to change. The historical top down approach which has hindered improvement requires a transition into one where decisions are driven from the front line. Those corporations who’ve introduced front line driven frameworks (e.g. Toyota Production System – see here) provide the highest quality in the most efficient way to […]

via 12. Bullying, Threats & Intimidation — patientsafe

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