Patient safety in helicopter emergency medical services (HEMS): The safety management system

Originally posted on Auckland HEMS:
“Insanity: doing the same thing over and over and expecting different results”. Albert Einstein. You could be right in thinking that “safety crusaders” are the glass half empty type, right? Those that believe “what can go wrong, will go wrong” (Murphys Law). I’m not a pessimist, but I do believe…